How to make a cheap DIY temperature controlled multi-purpose brewing cupboard
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If you want to change or cancel your order, please contact us as soon as possible.
As we aim to pack and send orders soon after they’ve been placed, it’s not always possible to cancel an order unless you act quickly. (Don’t worry – you can send back any items you don’t want, subject to our returns policy.)
Sorry, but we don’t currently ship items to countries other than the UK.
The best thing to do is to get in touch and tell us what you’re looking for. We will do our best to source what you require.
Please note that we can’t always deliver items that contain pressurised gas or that are particularly fragile.
No. We only sell our home brew equipment and supplies online. This allows us to keep overheads low and pass the savings on to you.
However, you may be able to collect your order from our Ilminster warehouse. See our Click & Collect page for current information.
Sure. People often want to know if a piece of equipment will work with their existing home brew setup, or if the item they’ve chosen is right for their needs.
If you send us your question, we’ll do our best to answer it. Please include as much information as possible so we can answer accurately.
We sometimes send vouchers to people who are signed up to receive our newsletter. You can sign up now:
You can also check our blog for details of offers and discounts.
Yes, we do sometimes offer discounts when you buy more than one unit of selected products. Where a bulk discount is available, we show this clearly with the other product information.
Additionally, if you intend to buy a larger quantity of a single item, contact us first. We may be able to offer a discount.
It depends what you’re ordering and which delivery option you choose. The cost of delivery largely depends on the weight of the items you’re buying, so we’ll show the prices for our different delivery options when you check out.
If you’re located near Ilminster, you may be able to opt to pick up items free from our warehouse. See our Click & Collect page for current information.
We offer two main delivery options:
If you place your order before 2.30pm on a working day, we will dispatch it that day. If you place your order after 2.30pm, it may not be dispatched until the next working day.
Orders placed at the weekend or on Bank Holidays will be shipped on the next working day.
You can return part or all of your order for a refund. Please see our returns information.
Sorry about that. We’ll get a replacement to you as quickly as we can. Please read our returns information to learn how to report a missing or damaged item.
Once you’ve received your item(s) you have 15 days to return them for any reason, subject to our returns policy.
A good way to get started with home brewing is to buy a starter kit. These include all the ingredients and equipment you need to brew a batch of beer, wine or cider. For instance:
You might also need to purchase a barrel or some bottles to hold your beer, wine or cider.
Our kits include comprehensive instructions. There’s also lots of advice and information for first-time brewers available on our blog.
Many of our products (and our kits, in particular) come with detailed instructions that explain what to do. You can get extra tips and advice from our blog. And if you get really stuck, contact us. We’ll do our best to help you.
All equipment and hardware we sell is guaranteed for a year. Brewing ingredients, additives, chemicals and other perishable items have a ‘use by’ or ‘best before’ date printed on them. These are guaranteed until that date.
Please send a message via our contact page. We’ll reply as soon as we can.
“Excellent customer service. I emailed after placing the order to ask if it could be despatched ASAP and within minutes received an email saying it had been packed and was ready to go. Arrived really quickly. Brilliant.”
“Great, as described, reasonably priced, arrived really quickly, thank you.”